Denta-Digital is committed to providing the best possible service to its customers.

We understand how important it is to protect your personal information. This document sets out our privacy policy commitment in respect of personal information that you may provide to us. It is important to us that you are confident that any personal information we collect from you or is received by us will be treated with appropriate respect, ensuring protection of your personal information.

Our Privacy Policy ensures your right to privacy as we recognize that any personal information we may collect about you will only be used for the purposes indicated in our policy.

Changes to This Privacy Policy

We are constantly reviewing all of our policies and attempt to keep up to date with market expectations. Technology is constantly changing, as is the law and marketplace practice. As a consequence, we may change this privacy policy from time to time or as the need arises.

Personal or Company Information

When we refer to personal or company information, we mean information that we directly collect from you, from which your identity is apparent. This information may include information or an opinion about you, from which your identity can reasonably be ascertained.

Why Do We Collect Your Information?

We primarily collect information to provide and improve our services, including:

• Sending service-related updates and notifications

• Delivering marketing communications, with your consent.

• Billing and account management.

• Responding to service inquiries or support requests.

Furthermore, we collect and receive information from our customers, affiliates and partners, or from other organizations, in order to contact you regarding our services, service status and/or for billing related issues. It is also to provide you with up-to-date information on our services and the current state of your account(s) with us. From time to time, we may send announcements, offering information about our products and services.

We may also use your personal information for promotional, marketing, statistical and marketing analysis purposes, and research and development purposes.

Messaging Communications

We use your personal information, including your phone number, to send you service-related messages, such as appointment reminders, billing notifications, or promotional offers. These communications may be sent via SMS or other messaging platforms.

How Do We Collect Your Personal Information?

We collect your personal or company information through partnerships and/or during your sign-up process on our website or with us directly. You may review and update your personal information at any time by contacting us.

To Whom Will We Disclose Personal Information?

Where possible, we will inform you, at or before the time of collecting your personal or company information, of the types of organizations that we intend to disclose your personal information to.

Sometimes we are required or authorized by law to disclose your personal or company information. Circumstances in which we may disclose your personal information would be to a Court or Tribunal in response to a request or in response to a subpoena.

We may collect details from or disclose your personal or company information to credit or fraud agencies or debt recovery agencies for verification or debt collection purposes.

When required, we may disclose your personal or company information to other organizations for the purpose of fulfilling a service request.

We may also disclose your personal or company information to our professional advisers, including our accountants, auditors and lawyers, or to other organizations involved in sale or transfer of our assets and services.

Direct Marketing

From time to time we may use your personal or company information to provide you with current information about our services, special offers you may find of interest, changes to our organization, or new products or services being offered by us or any company we are associated with, seminars, and conventions.

If you do not wish to receive marketing information, you may at any time decline to receive such information by emailing support@denta-digital.com

We will not charge you for giving effect to your request and will take all reasonable steps to meet your request at the earliest possible opportunity.

Consent & Opting Out

In compliance with A2P regulations, we only send you promotional or marketing messages if we have obtained your explicit consent (opt-in). When you sign up for our services, you will be asked to consent to receiving such communications. You can withdraw your consent (opt-out) at any time by following the instructions in any of our messages or by contacting us at support@denta-digital.com.

Opt-Out Procedure: If you do not wish to receive marketing messages, you can:

• Reply “STOP” to any of our promotional text messages.

• Email us at support@denta-digital.com with your opt-out request.

• Use the unsubscribe link included in any marketing email, texts or other digital communications.

Once we receive your opt-out request, we will remove you from our marketing communications list. You will continue to receive service-related messages, such as account status updates or critical notifications.

Updating Your Personal or Company Information

It is important to our relationship that the personal or company information we hold about you is accurate and up-to-date. During the course of our relationship with you, we will ask you to inform us if any of your personal or company information has changed.

Denied Access to Personal or Company Information

There may be situations where we are not required to provide you with access to your personal information, such as information relating to an existing or anticipated legal proceeding with you, or if your request is vexatious.

An explanation will be provided to you if we deny you access to your personal information we hold.

Business Without Identifying You

In most circumstances, it will be necessary for us to identify you in order to successfully do business with you. However, where it is lawful and practicable to do so, we will offer you the opportunity of doing business with us, without providing us with personal information. Such a situation would be where you make general inquiries about our services or current promotional offers.

Where sensitive information as stated below is collected, stored, used or transferred about you, we will only use this information if you have consented or in the exercise or defense of a legal claim or as required by law. Sensitive information is information relating to your racial or ethnic origin, political persuasion, memberships in trade or professional association or trade unions, sexual preferences, criminal record, or health.

How safe and secure is the Personal or Company Information we hold about you?

We implement reasonable security measures to protect your personal data from unauthorized access, disclosure, or misuse. However, we acknowledge that no data transmission over the internet or via mobile networks can be guaranteed as 100% secure. While we strive to protect your personal information, you acknowledge there are security and privacy limits of the Internet which are beyond our control; the security, integrity, and privacy of any and all information and data exchanged between you and us through this website cannot be guaranteed, and any such information and data may be viewed or tampered with by a third party while in transit.

We will take reasonable steps to protect your personal information by storing it in a secure environment. We may continue storing your personal information even after you have terminated your relationship with us.

Retention of Data

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law. If you terminate your relationship with us, we may retain your information for legitimate business purposes or legal obligations.

Further Information

You may request further information about the way we manage your personal information by writing or emailing us at support@denta-digital.com.